Customer Service FAQ

Please be advised that effective 3/16/2020, The State Center Complex will be closed to the public until further notice. Additionally, Maryland Local Assessment Offices are closed to the public but staff will be on hand to answer questions via phone and email. Please click the following link to contact your local office.

What is the Department's Customer Service Policy?

While the Department of Assessments & Taxation follows Governor Hogan's Customer Service Promise, our staff also adheres to a Customer Service Policy.

The name of my business is spelled incorrectly, how can I fix it?

Contact our Charter Department at sdat.charterhelp@maryland.gov

I want to change my principal residence address, how do I do that?

If the wrong mailing address appears on your real property assessment notice or real estate tax bill, or you would like to change the address to which your tax bills, assessment notices, and other correspondences are sent, please mail a letter to the assessment office for the jurisdiction in which the property is located.

You may use the departments form at http://dat.maryland.gov/realproperty/Documents/addresschange.pdf

How do I bring my business into good standing?

For more information visit: http://dat.maryland.gov/businesses/Documents/entitystatus.pdf

Can I register my business online?

Yes, through the Maryland Business Express, you can establish tax accounts, file your business personal property returns, register your trade name, and order copies of previously filed documents.

Maryland Business Express https://egov.maryland.gov/businessexpress

Where can I find my Department ID number?

Perform a business entity search by name on Maryland Business Express- this will provide you with your Department ID Number and more information about your business.

https://egov.maryland.gov/BusinessExpress/EntitySearch

Can I give you a name, and you tell me what property they own?

Mandated by State Law, we are unable to provide this information online.

How do I order a certificate of status?

You may order a certificate by contacting the Corporate Charter unit or visiting the Maryland Business Express site at https://egov.maryland.gov/BusinessExpress/EntitySearch

To read more about the Certificate of Status click this link
Make sure the business is in good standing before placing your order. Purchasing a certificate will not change the status of a business entity.

Maryland Department of Assessments and Taxation

Customer Service FAQ

What is the Department's Customer Service Policy?

The name of my business is spelled incorrectly, how can I fix it?

I want to change my principal residence address, how do I do that?

How do I bring my business into good standing?

Can I register my business online?

Where can I find my Department ID number?

Can I give you a name, and you tell me what property they own?

How do I order a certificate of status?

Can you explain my property valuation?

The link I visited on your website is broken, who can I tell to fix it?

How can I appeal my property tax assessment?

I have read the FAQ list and I am still unsure who to contact.