Customer Service FAQ

What is the Department's Customer Service Policy?

 

​While the Department of Assessments & Taxation follows Governor Hogan's Customer Service Promise, our staff also adheres to a Customer Service Policy.  

The name of my business is spelled incorrectly, how can I fix it?

 

Contact our Charter Department at sdat.charterhelp@maryland.gov​

I want to change my principal residence address, how do I do that?

 

How do I bring my business into good standing?

Can I register my business online?

 

Yes, through the Maryland Business Express, you can establish tax accounts, file your business personal property returns, ​register your trade name, and order copies of previously filed documents. 

Maryland Business Express​ https://egov.maryland.gov/businessexpress

Where can I find my Department ID number?

 

Perform a business entity search by name- this will provide you with information and your Department ID Number.

Can I give you a name, and you tell me what property they own?

 

Mandated by State Law, we are unable to provide this information online.

How do I order a certificate of status?

 

https://certificate.dat.maryland.gov/Pages/default.aspx​

  • Make sure the business is in good standing before placing your order. Purchasing a certificate will not change the status of a business entity.

Can you explain my property valuation?

 

Contact your local assessment office; a list of offices is available online at  

http://dat.maryland.gov/realproperty/Pages/Maryland-Assessment-Offices.aspx

The link I visited on your website is broken, who can I tell to fix it?

How can I appeal my property tax assessment?

 

For more information, contact your local assessment office, http://dat.maryland.gov/realproperty/Pages/Maryland-Assessment-Offices.aspx​


I have read the FAQ list and I am still unsure who to contact.

 

You will get the fastest service by using our frequent contact list:
http://dat.maryland.gov/about/Pages/Frequent-Contacts.aspx

​ If you still are unsure where to go email: sdat.411@maryland.gov and we will help get you to the right place.​