Customer Service FAQ

What is the Department's Customer Service Policy?

 

​While the Department of Assessments & Taxation follows Governor Hogan's Customer Service Promise, our staff also adheres to a Customer Service Policy.  

The name of my business is spelled incorrectly, how can I fix it?

 

Contact our Charter Department at sdat.charterhelp@maryland.gov​

I want to change my principal residence address, how do I do that?

 
  • ​​If the wrong mailing address appears on your real property assessment notice or real estate tax bill, or you would like to change the address to which your tax bills, assessment notices, and other correspondences are sent, please mail a letter to the assessment office for the jurisdiction in which the property is located.

How do I bring my business into good standing?

Can I register my business online?

 

Yes, through the Maryland Business Express, you can establish tax accounts, file your business personal property returns, ​register your trade name, and order copies of previously filed documents. 

Maryland Business Express​ https://egov.maryland.gov/businessexpress

Where can I find my Department ID number?

 

Perform a business entity search by name- this will provide you with information and your Department ID Number.

Can I give you a name, and you tell me what property they own?

 

Mandated by State Law, we are unable to provide this information online.

How do I order a certificate of status?

 

You may order a certificate by contacting the Corporate Charter unit or online at https://egov.maryland.gov/BusinessExpress/EntitySearch​

Can you explain my property valuation?

 

Contact your local assessment office; a list of offices is available online at  

http://dat.maryland.gov/realproperty/Pages/Maryland-Assessment-Offices.aspx

The link I visited on your website is broken, who can I tell to fix it?

How can I appeal my property tax assessment?

 

For more information, contact your local assessment office, http://dat.maryland.gov/realproperty/Pages/Maryland-Assessment-Offices.aspx​


I have read the FAQ list and I am still unsure who to contact.

 

You will get the fastest service by using our frequent contact list:
http://dat.maryland.gov/about/Pages/Frequent-Contacts.aspx

​ If you still are unsure where to go email: sdat.411@maryland.gov and we will help get you to the right place.​