Maryland Department of Assessments and Taxation

​​

 Customer Service FAQ

​​
SDAT's main public counter at 700 E Pratt St. is open to the public by appointment for business filings and tax credits.

For Real Property assessments and appeals, and to apply for Veteran's Exemptions, Blind Person's Exemptions, and Enterprise Zone Credits, please contact your local assessment office.​

We continually strive to enhance our services. Please share your experience with SDAT.

What went great?
Is there something that we can improve?

Take the short SDAT Customer Service Survey!

THE CUSTOMER SERVICE PROMISE
Our Department pledges to provide customers with services in the following manner:

    • Friendly and Courteous
      We will be helpful and supportive and have a positive attitude and passion for what we do.
    • Timely and Responsive
      We will be proactive, take Initiative, and anticipate your needs.

    • Accurate and Consistent
      We will always aim to interpret and implement state policies and procedures consistently.
    • Accessible and Convenient
      We will continue to simplify and improve access to information and resources.

    • Truthful and Transparent:
      We will advance a culture of honesty, clarity, and trust.

What is the Department's Customer Service Policy?

 
The Department of Assessments & Taxation adheres to the following Customer Service Policy.​​
​

The name of my business is spelled incorrectly, how can I fix it?

 

Contact our Charter Department at sdat.charterhelp@maryland.gov​

I want to change my principal residence address, how do I do that?

 
  • ​​If the wrong mailing address appears on your real property assessment notice or real estate tax bill, or you would like to change the address to which your tax bills, assessment notices, and other correspondences are sent, please mail a letter to the assessment office for the jurisdiction in which the property is located.

How do I bring my business into good standing?

Can I register my business online?

 

Yes, through the Maryland Business Express, you can establish tax accounts, file your business personal property returns, ​register your trade name, and order copies of previously filed documents. 

Maryland Business Express​ https://egov.maryland.gov/businessexpress

​

Where can I find my Department ID number?

 

Perform a business entity search by name on Maryland Business Express- this will provide you with your Department ID Number and more information about your business.

Can I give you a name, and you tell me what property they own?

 

Mandated by State Law, we are unable to provide this information online.

How do I order a certificate of status?

 

You may order a certificate by contacting the Corporate Charter unit or visiting the Maryland Business Express site at https://egov.maryland.gov/BusinessExpress/EntitySearch​

Can you explain my property valuation?

 

Contact your local assessment office; a list of offices is available online at  

http://dat.maryland.gov/realproperty/Pages/Maryland-Assessment-Offices.aspx

The link I visited on your website is broken, who can I tell to fix it?

How can I appeal my property tax assessment?

 

For more information, contact your local assessment office, http://dat.maryland.gov/realproperty/Pages/Maryland-Assessment-Offices.aspx​


I have read the FAQ list and I am still unsure who to contact.

 

You will get the fastest service by using our frequent contact list:
http://dat.maryland.gov/about/Pages/Frequent-Contacts.aspx
​
​ If you still are unsure where to go email: sdat.411@maryland.gov and we will help get you to the right place.​

Maryland Department of Assessments and Taxation
700 E. Pratt St. Suite 2700
Baltimore, MD 21202-6377